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📜 Configuration

Configuration UI

Jitsu Internals

Jitsu Server

Zendesk Support

Overview

The Zendesk Support source syncs data from the Zendesk Support API: Tickets, Groups, Users, Organizations, Ticket Audits, Ticket Comments, Ticket Fields, Ticket Forms, Ticket Metrics, Group Memberships, Macros, Satisfaction Ratings, Tags, SLA Policies

The source is using Airbyte docker image (@airbyte/source-zendesk-support). Learn more how Airbyte-based sources work

How to connect

Generate a API access token using the Zendesk support. We recommend creating a restricted, read-only key specifically for access. This will allow you to control which resources should be able to access.

Connection Parameters

ParameterDocumentation
start_date*
string
(required)
The date from which you'd like to replicate data for Zendesk Support API, in the format YYYY-MM-DDT00:00:00Z. All data generated after this date will be replicated.
subdomain*
string
(required)
The subdomain for your Zendesk Support
auth_method*
object
(required)
Zendesk service provides 2 auth method: API token and oAuth2. Now only the first one is available. Another one will be added in the future