This is a Jitsu.Classic documentation. For the lastest version, please visit docs.jitsu.com. Read about differences here.

📜 Configuration

Configuration UI

Jitsu Internals

Jitsu Server

Zendesk Chat

Overview

The Zendesk syncs data from Zendesk Chat API: Accounts, Agents, Agent Timelines, Chats, Shortcuts, Triggers, Bans, Departments, Goals, Skills, Roles, Routing Settings

The source is using Airbyte docker image (@airbyte/source-zendesk-chat). Learn more how Airbyte-based sources work

How to connect

Generate a Access Token as described in Zendesk Chat docs. We recommend creating a restricted, read-only key specifically for access. This will allow you to control which resources should be able to access.

Connection Parameters

ParameterDocumentation
start_date*
string
(required)
The date from which you'd like to replicate data for Zendesk Chat API, in the format YYYY-MM-DDT00:00:00Z.
access_token*
string
(required)
The value of the Access Token generated. See the docs for more information